Kent Hotel Policies
Check-In Time: 4 P.M. – Check-Out Time: 12 Noon
Parking: The Kent Hotel does not have its own parking area but it does offer discounted Valet Parking Service through an outside company at a rate of $30.00 per day
Occupancy: There is a limit of 4 people (maximum) per room regardless of the category of room.
Reservations Deposit: The hotel requires the pre-payment of the first night’s room and tax (tax is 14% in Miami Beach) upon the booking of any reservation.
Cancellation Policy: We extend a 72 Hour Cancellation Policy. Guests may cancel a reservation 3 days or more prior to their arrival date and receive a full refund of their reservation deposit. Please note that special events require a 30 Day cancellation policy.
Early Check-In: The hotel can provide an early Check-In based upon availability. A fee of 50% or more of the daily rate may apply.
Late Check-Out: Late check-outs will only be granted up to 4 P.M. A fee of 50% or more of the daily rate may apply. If a guest checks out past 4 P.M. the full day rate must be paid. Late check-outs can only be confirmed on the morning of your departure and they are based solely on availability.
Smoking: The Kent Hotel does not have any smoking rooms – all of our rooms are considered non-smoking rooms. Please be aware that anyone who smokes in our rooms is doing so against our policies and may be subjected to a $250.00 smoking fee.
Age Limits: To book a reservation or to check-in to the hotel, a guest must be 18 years of age or older.
Payment Types Accepted: Visa, Mastercard, American Express, Discover, Traveler’s Checks and Cash. We do not accept personal checks or pre-paid credit cards as payment. Cash can be used to pay for the room and tax charges but we do not accept cash as payment for the incidentals deposit.
Deposits: Upon Check-in all guests are required to place a deposit on their room. This deposit covers all incidentals (telephone calls, room service, laundry service, room damages etc. etc.) An authorization will be placed on the credit card provided for the room and tax balance of the reservation, along with an additional amount to cover incidentals (typically it would be $100.00 per day but this amount may vary) Debit Card authorizations appear as a “pending charge” on the card. Once a guest has checked out authorizations typically take 5 to 7 business days to be removed. We do not control the amount of time it takes for a hold to be removed, this is determined by the issuing bank. Cash Deposits will not be accepted as payment for the incidentals deposit.
Groups: We offer group rates for reservations of (8) rooms or more. Please Contact our reservations department for more info.
305-604-5068 Ext: 3001, 305-403-7592 (Fax)